Refund Policy

We hope you love your Linen & Lyons purchase. However, if your item arrives faulty or damaged, we will gladly offer a replacement or refund.

To request this, please contact us within 7 days of receiving your order at contact@linenandlyons.com, including photos and your order number.
Refunds will be processed to your original payment method once the item has been reviewed or returned to us.

Please note:

• We cannot accept refunds for change of mind, wrong size, or minor variations due to the handmade nature of our products.

• Shipping costs are non-refundable unless the item is found to be faulty.

• Custom or sale items are non-refundable unless faulty.